The Metromake app needs no account. Your maps and exports stay on your computer and are never sent anywhere.
Activation
When you activate a licence key, Metromake sends the key, a machine ID and your computer's name to api.metromake.com. The machine ID is a one-way hash of the ID your operating system gives the computer; it can't be turned back into it. We keep, per key, which machine IDs activated it, their names and when they were last seen, so a key works on a limited number of computers. When online, about once a week, Metromake asks whether its activation still stands (it sends the activation and its version); offline it skips this and keeps working. Deactivating a computer in Metromake removes it.
Early access
Taking part in early access includes the update check, usage statistics and crash reports below; they are always on in early-access versions, and Metromake says so when you activate it and in Settings. The usage statistics of an early-access version also carry your early-access key's ID, so that we can ask you about a problem.
Online features
- Update check. When Metromake starts, it asks api.metromake.com for the latest version number. It sends its own version and operating system.
- Usage statistics. Once per session: the operating system and its version, the processor type, memory, the graphics card, driver and OpenGL version, the number and scale of screens, the interface settings, whether the previous session closed normally, the licence's state and edition, and how often each tool, mode and export format was used, with frame-time percentiles. They carry a random ID made on your computer. Settings shows exactly what is waiting to be sent.
- Crash reports. After a crash: the functions Metromake was in, the end of that session's log, your operating system and graphics card. Your user folder's name is removed from them. Logs can contain the names of files you opened; they never contain map contents.
In the full release, the update check and usage statistics are off until you agree, and crash reports are sent only if you agree; usage statistics then carry no licence information.
IP addresses are not stored with any of this; they are used only briefly to limit abuse. The data is stored with Cloudflare (D1) and used only to run activation and to fix and improve Metromake. Usage statistics are deleted after two years and crash reports after one. To have your data removed, send us a message with your key or the ID shown in Settings.
This website
This website sets no cookies and runs no analytics. It is hosted on Cloudflare, which processes standard request data (such as IP address and browser) to deliver and protect the site; downloads are counted per day, without anything about who downloaded. When you send the contact form, join the waiting list or request an early-access key, the details you enter are stored with Cloudflare and forwarded to the Metromake team through a private Telegram bot so we can reply; we use them only for that and for release news you asked for. To have your details removed, send us a message.